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Car Park – what’s changing?
We’ve introduced some changes to our car park, in partnership with Euro Car Parks (ECP). These updates are designed to make parking quicker and easier, so you can spend less time parking and more time enjoying live music with us. Plus, the fees go towards supporting our charity work.
Drive in for a night out
Our car park is right behind the venue, just a short walk (less than 200m) from our doors. Since we manage it ourselves, the fees go towards supporting live music for everyone, regardless of age or ability.
Tip: The car park has a different postcode – use NE8 2BA in your sat nav.
How it works:
- Drive in: Your registration will be scanned.
- Enjoy your visit.
- Pay: Use the ECP Park Buddy app or one of our payment machines (located on the car park level and downstairs). Please have your bank card handy, as cash will no longer be accepted.
- Drive out.
Parking app for Android Parking app for iOS
Penalties for non-payment
If you don’t pay, a £100 Parking Charge Notice will apply (£60 if paid within 14 days), so please remember to pay before you leave. Signs will be clearly posted to remind you.
Got a Blue Badge?
We offer accessible parking spots that are always free, no matter how long you stay.
Simply scan your Blue Badge at the payment machine.
If you have any questions or need more information, take a look at our FAQs below.
Parking rates
Monday to Sunday:
- Up to 1 hour: free, no ticket is needed to exit
- All Day (until 8am the next day): £5.50. You can buy an all-day ticket at any time during your visit.
- Location ID: 686894
Parking FAQs
Why have you changed the car park?
We’ve partnered with Euro Car Parks, the UK’s leading car parking management company, to enhance our facilities. The new barrier-free system with Automatic Number Plate Recognition (ANPR) cameras will make parking quicker and easier.
ANPR cameras capture the number plate details of every vehicle entering and exiting the car park, allowing us to accurately track your stay. With no barriers, you’ll spend less time queuing.
Prices haven’t been increased in over 5 years. As a charity, the fees help support our work, ensuring everyone has access to live music opportunities regardless of age, background, or how much money they have. So, you’ll be helping us make sure all our live music opportunities are available to anyone.
You can pay for parking just before you leave at the onsite payment machines (one on the car park level and two downstairs) or via the ECP Park Buddy app using Location ID: 686894. All major credit and debit cards accepted.
The switch to cashless payments helps make the parking service more efficient and cost-effective, better meeting customer needs.
You can pay by card at one of the machines, either tap your card or using chip and pin.
The ECP Park Buddy is available on Google Play and the App Store. Use Location ID: 686894 when making a payment. Note, services charges apply when using the app.
Yes. You can pay upfront for all day parking at the machine or by the app.
No, we have made our parking free for the first hour if you’re just popping in to visit box office or grab a coffee, if you are with us for longer than an hour as with most of our visitors you can pay for a full day (£5.50) by using the payment machine or via the ECPparkbuddy app.
Yes, a Parking Charge Notice will be issued by Euro Car Parks (£100, or £60 if paid within 14 days), as is usual practice in car parks with fees. There’s lots of signage around the car park to remind you to pay before you leave.
For all enquiries contact Euro Car Parks’ 24hr help desk on 020 7563 3000.
Yes. If you’re a Blue Badge holder, in order to ensure you are exempt from paying for parking simply scan your Blue Badge at the payment machine and follow the instructions.
Yes. Make Music participants receive a special rate of £2.50 all day. Just pop by the Box Office before or after your class each time you visit to enter your vehicle registration at the tablet. Then, head to the car park machine to pay the discounted rate before leaving. The Parking Buddy App parking is not available with the discount.
Where can you go if our car park’s full?
Try one of these:
Church Street car park: NE8 2AT
It’s just over 300m from our West door (on the Tyne Bridge side of the building).
Quarryfield Road car park: NE8 3AE
It’s a little further away, but still only about 800m from the venue. More info here.
Both of those options are run by Gateshead Council, and you can pay at their machines with cash or just use the Pay By Phone app.
Don’t forget – Mill Road and South Shore Road car parks aren’t open anymore. They’ve been closed while all the Gateshead Quays work is going on.