The Glasshouse

Yes. Our car park is right behind the venue, just a short walk (less than 200m) from our doors. Since we manage it ourselves, the fees go towards supporting live music for everyone, regardless of age or ability. Location ID for payment: 686894.

Tip: The car park has a different postcode – use NE8 2BA in your sat nav.

We’ve recently introduced some changes to our car park. These updates are designed to make parking quicker and easier, so you can spend less time parking and more time enjoying live music with us. See our full list of parking FAQs here.

Nope. The more the merrier.

If you can pay using your card or your phone that’s usually quicker, but we do still take cash, so it’s fine if you prefer that.

Yes – it’s tucked in right by our Box Office, near the West entrance (on the side of the building nearest the Tyne Bridge) and it’s open whenever there’s a performance on.

There’s no charge to leave your coats and bags, but there’s a chance to donate a few pounds. We’re a charity, so anything you give helps us make sure all our live music opportunities are available to anyone – no matter their age, background, abilities, or how much money they have.

Small bags are fine. But if it’s bigger than 210mm x 297mm (that’s the size of a piece of A4 paper) then you’ll need to leave it in our cloakroom (free of charge).

To keep everyone safe, we carry out bag checks on arrival. We appreciate your support with this.

Depends how easy it is to spill. Obviously we don’t want people on the lower levels getting accidently drenched, so if you’ve got an open drink then you can only bring it in if you’re on Level 1. (That goes for both our halls – Sage One and Sage Two).

But if you’ve got a bottle of water or a soft drink with a screw cap, then you can take it in on any level.

We know it will be a night you want to remember, so we’re fine with you taking pictures and videos during the performance – as long as they’re only for personal use. (If you want to use professional stuff like tripods, sound recording equipment, or SLR / DSLR cameras then you’ll need to talk to us first. Just call or email and we’ll let you know what’s possible).

The main thing is to make sure you’re not disturbing the people around you. That means turning off your flash, keeping your screen brightness nice and low, losing any shutter sounds, and not filming for too long – being sure not to block anyone’s view.

For some shows, such as our classical concerts, we ask for you to wait until between pieces of music when the audience is applauding to take pics. Many audience members come to these shows to really enjoy ‘being in the moment’ and love to concentrate during the music, phone cameras can be really distracting no matter how hard you try to be discrete. We’d like everyone to have a brilliant time.