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Make Music Safeguarding Induction

Classics 4 Kids

The information contained on this page aims to:

  • Give you an understanding of The Glasshouse International Centre for Music’s commitment to safeguarding.
  • How to report a concern – what the procedures are.
  • Signpost you to relevant contacts, procedures and training.

Defining Safeguarding

Safeguarding is about both preventing harm to children and adults at risk and protecting people if concerns are identified.

Safeguarding is therefore action which is both proactive and reactive.

Our safeguarding policy and procedures cover what to do if a child or adult at risk is being harmed by

  • Someone in their family, friends, school or community
  • Someone who is employed/contracted by us or volunteers for us

Need Help Or Advice?

People joining us may have their own experience of abuse and we are not expecting anyone to share personal information today.

If this information raises issues in terms of your own experience of abuse or if you have a safeguarding concern, then there are sources of advice and support.

NSPCC Helpline: 0800 800 5000

NAPAC (national association for People Abused in Childhood): 0808 801 0331

If you have any questions please speak to a DSO or Gemma Johnson (The People Team) / 0191 443 4607

The Glasshouse concourse lit up and full of people mixing.

Safeguarding is everybody’s responsibility

Our policy says:

We expect all staff, volunteers, freelancers and anyone else working on our behalf to take safeguarding seriously, know who to report concerns on to, uphold the safeguarding code of conduct, follow the safeguarding procedures when necessary and follow safer recruitment and vetting procedures for staff and volunteers where this is part of their role.

What to do if you have a safeguarding concern about a child or adult

First step: Complete the Safeguarding Report Form

Monday to Friday 9pm – 5pm
  • Create a record of what was seen, said and done and pass on to your point of contact for your work at The Glasshouse.
  • Seek support from your point of contact at The Glasshouse who will involve a DSO to support and advise on the incident.
  • The DSO and local authority will then determine what action is necessary to protect the child or adult at risk.
Outside of office hours (Monday to Friday 9-5pm)

To report an allegation about a staff member (freelance or employed) contact Gateshead LADO.

Phone: 0191 430 8031 or 07597527210

Email: LADO@Gateshead.gov.uk

To report a concern about a child or adult at risk you should get in touch with the Emergency Duty Team of the local authority where the child or adult lives.

Out of hours: 0191 477 0844 (at night, at weekends and bank holidays)

If you don’t know where the child lives, contact the Emergency Duty Team in Gateshead.

Contacts

The DSO phone number is 0191 443 4625 or you can email safeguarding@theglasshouseicm.org for immediate concerns.

The Glasshouse Designated Safeguarding Officer (DSO) is Gemma Johnson / 0191 443 4607 from The People Team.

The Deputy DSO staff contact details are as follows:

Responding to a safeguarding emergency

Both in office hours and out of office hours.

Sage Gateshead at night
  • You must call 999.
  • Inform your point of contact immediately and where/if possible a DSO also.
  • Create a record of what was seen, said and done; pass this on to your point of contact at the earliest and safest convenience.
  • Seek support through your point of contact and DSO if you need to.
  • The DSO and local authorities will then determine what action is necessary.

Case Study

What happened?

A step-parent emailed a Manager to say their child would be absent as he had injured himself and had to be taken to hospital.

They stated that the child had slashed his shin down to the bone trying to climb through a metal fence at a park a few days prior and the stitches had been ripped out that morning while he was getting out of his bunk bed. They stated that they’d spent the morning in A&E having it checked and re-dressed and added “fingers crossed he’s learned his lesson but with five kids I doubt this will be the last time something like this happens.”

The staff member then remembered that the child had also been absent a few weeks prior – the step-parent had emailed to say the child fell at trampoline club and had landed on his hand funny, they suspected it was sprained.

What action do you think needs to be taken?

What action was taken?

Show More

As these 2 incidents were so close together the staff member flagged this to the DSO in case there was a pattern emerging.

The DSO followed this up with a phone call to the head of year at the child’s school and spoke to the DSL for the child’s year.

The DSL at the school stated that she also has a range of low-level concerns about the family, including attendance and uniform and general chaotic behaviours.

She checked the first aid records (sending us a copy) and found that everything aligned with the reports made to us.

We agreed that if we had further concerns, we would be in touch with each other, but we felt that no further action was necessary at this stage.
Staff working directly with the child have been made aware to report any further absences or injuries.

Next Steps

Complete the Safeguarding Code of Conduct Form